The Nigerian aviation sector has recently faced massive challenges, with a notable increase in flight cancellations and delays.

According to the Nigerian Civil Aviation Authority (NCAA), a total of 190 domestic flights were cancelled over a two-month period, raising concerns about the efficiency and reliability of air travel within the country. This situation has prompted the Federal Government to express dissatisfaction and call for immediate improvements.

The data provided by the NCAA highlights the extent of the disruptions experienced by passengers. In September 2024, out of 5,291 domestic flights operated, 2,434 were delayed, and 79 were cancelled.

The following month, October 2024, saw a slight increase in operations with 5,513 flights, but the number of delays rose to 2,791, and cancellations increased to 111. These figures signifies a troubling trend that has affected thousands of travelers across Nigeria.

Several factors have contributed to this surge in flight cancellations and delays. Unpredictable weather conditions, particularly during the harmattan season, have played a huge role.

Storms and fog have frequently disrupted flight schedules, making it challenging for airlines to maintain punctuality. Additionally, technical issues, including glitches in air traffic control systems and aircraft software problems, have further compounded the problem.

The Acting Director-General of the NCAA, Captain Chris Najomo, addressed these concerns during a meeting with airline Chief Executive Officers in Lagos. He emphasized the importance of adhering to the Nigeria Civil Aviation (Consumer Protection) Regulations, 2023, which outline passenger rights during disruptions.

"Delays and cancellations are sometimes inevitable, but poor management of these disruptions is not," Najomo stated. He urged airlines to handle operational, technical, or weather-related challenges with professionalism and prioritize passengers' rights.

The NCAA has also issued warnings to airlines regarding noncompliance with passenger rights regulations. These regulations mandate that airlines provide accommodation, refreshments, and alternative travel arrangements when disruptions exceed acceptable limits. Adequate compensation must be offered where applicable. To ensure compliance, the NCAA has been actively monitoring the industry and conducting awareness, sensitization, and training sessions for airlines and travel agents.

Despite these efforts, the rise in flight disruptions has far-reaching implications for passengers, businesses, and the credibility of the aviation industry. It also poses challenges to national development, as reliable air travel is crucial for economic growth and connectivity. The NCAA's dissatisfaction with the current state of affairs reflects the urgency of addressing these issues promptly.

In response to the growing concerns, the NCAA has taken steps to enforce compliance and apply sanctions where necessary. Captain Najomo reiterated the agency's commitment to ensuring that airlines fulfill their obligations to passengers.

"I have instructed my team to monitor and enforce compliance and apply sanctions," he stated. This proactive approach aims to hold airlines accountable and improve the overall travel experience for passengers.

The situation in Nigeria mirrors broader trends observed globally, where flight cancellations and delays have become increasingly common. In the United States, for example, the U.S. Department of Transportation has created an Airline Customer Service Dashboard to provide transparency and accountability for controllable delays and cancellations. This initiative aims to ensure that airlines offer compensation and cover certain expenses, such as meals and hotels, when disruptions occur due to circumstances within the airline's control.